The Water Website & App Redesign modernizes the customer experience for a public utility, transforming complex service information into intuitive, accessible interactions. Built in Adobe XD, the redesign focuses on clarity, senior-friendly navigation, and responsive layouts that make bill pay, usage tracking, and alerts effortless across devices.

Through user-centered research and iterative prototyping, the project delivers a cohesive visual system that balances modern aesthetics with community trust—helping residents connect with essential services through a clean, reliable digital experience.